Terms of Service
These Terms of Service govern your use of ITS Courier and Logistics LLC services. Please read them carefully before placing any orders.
Last Updated: February 2026
Agreement to Terms
By accessing and using the ITS Courier and Logistics LLC website and services, you agree to be bound by these Terms of Service. If you do not agree to abide by any part of these terms, you are not authorized to use our services.
ITS Courier and Logistics LLC reserves the right to update these terms at any time without prior notice. Your continued use of the services constitutes acceptance of the updated terms.
Service Description
ITS Courier and Logistics LLC provides logistics and courier services nationwide. We offer:
- Vertical delivery services for high-rise and campus environments
- Mailroom and logistics center management
- On-demand local and long-distance courier services
- Real-time package tracking and chain-of-custody controls
- Customer support via phone, email, and dedicated account management
User Responsibilities
When using ITS Courier and Logistics LLC services, you agree to:
- •Provide accurate shipping and contact information
- •Comply with all applicable laws and regulations
- •Not ship prohibited, illegal, or hazardous items
- •Not engage in fraudulent or deceptive practices
- •Not attempt to damage or disrupt our services
- •Respect the intellectual property rights of ITS Courier and Logistics LLC
Shipping Terms and Conditions
Delivery Estimates: We provide estimated delivery timeframes for planning purposes. These are not guaranteed unless you purchase delivery guarantee protection.
Liability Limits: Our liability for lost or damaged packages is limited to the declared value or insurance amount (if purchased). We are not liable for consequential or incidental damages.
Claims: Claims for lost or damaged packages must be filed within 30 days of the shipment date with supporting documentation.
Disclaimer of Warranties
ITS Courier and Logistics LLC provides services on an “AS IS” and “AS AVAILABLE” basis. We make no warranties, expressed or implied, regarding:
- • Accuracy or completeness of shipping information
- • Uninterrupted or error-free services
- • Specific delivery timeframes
- • Fitness for a particular purpose
Limitations of Liability
ITS Courier and Logistics LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or use, even if advised of the possibility of such damages.
Our total liability for any claim shall not exceed the amount you paid for the shipping service.
Modifications and Discontinuation
ITS Courier and Logistics LLC reserves the right to modify, suspend, or discontinue services at any time with or without notice. We shall not be liable for any damages arising from such modifications or discontinuations.
Governing Law and Jurisdiction
These Terms of Service are governed by and construed in accordance with the laws of the United States, without regard to its conflicts of law principles.
Any legal action or proceeding arising under these terms shall be exclusively brought in the federal or state courts located in New York, and you consent to the jurisdiction and venue of such courts.
Contact Us
If you have questions about these Terms of Service, please contact us:
Email: info@its-xpress.com
Phone: 718-752-0757
Have Questions?
If you need clarification on any of our terms, our team is happy to help.